Code of conduct

All sellers are expected to adhere to the following policies when listing products on Cutseiya.

Seller offenses and prohibited content can result in suspension of your Cutseiya account.

Seller code of conduct

This policy requires that sellers act fairly and honestly on Cutseiya to ensure a safe buying and selling experience. All sellers must:

•     Provide accurate information to Cutseiya and our customers at all times
•     Act fairly and not misuse Cutseiya’s features or services
•     Not attempt to damage or abuse another seller, their listings or ratings
•     Not attempt to influence customers’ ratings, feedback, and reviews
•     Not send unsolicited or inappropriate communications
•     Not contact customers except through Buyer-Seller Messaging
•     Not attempt to circumvent the Cutseiya sales process
•     Not operate more than one selling account on Cutseiya without a legitimate business need
•     Not engage in conduct that violates price fixing laws

Violating the code of conduct or any other Cutseiya policies may result in actions against your account, such as cancellation of listings, suspension or forfeiture of payments, and removal of selling privileges. More details about these policies are below.

Accurate information

You must provide accurate information to Cutseiya and our customers, and update the information if it changes. For example, this means that you must use a business name that accurately identifies your business and list your products in the correct category. As another example, your shipping settings and inventory data must accurately reflect your operations, including your shipping location(s) and shipping service selections.

Acting fairly

You must act fairly and lawfully and may not misuse any service provided by Cutseiya.

Examples of unfair activities include:

• Providing misleading or inappropriate information to Cutseiya or our customers, such as by creating multiple detail pages for the same product or posting offensive product images
• Manipulating sales rank (such as by accepting non-authentic orders or orders that you have paid for, or refunded externally or orders that you discounted externally) or making claims about sales rank in product titles or descriptions
• Attempting to increase the price of a product after an order is confirmed
• Artificially inflating web traffic (using bots or paying for clicks, for example)
• Attempting to influence search results by inflating search ranking through keyword manipulation or incentivizing customers’ searches to appear as organic behavior
• Attempting to damage another seller, their listings or ratings
• Allowing other people to act on your behalf in a way that violates Cutseiya’s policies or your agreement with Cutseiya