Restricted Products policy

Restricted products

Customers trust that they can always buy with confidence on Cutseiya. Products offered for sale on Cutseiya must comply with all applicable laws, regulations and internal Cutseiya policies. The sale of illegal, unsafe, or other restricted products listed on these pages, including products available only by prescription, is strictly prohibited.

If you supply goods on Cutseiya, you should carefully review the Restricted Products help pages before listing a product. The examples provided in these Help pages are not all-inclusive and are provided solely as an informational guide.

We encourage you to consult with your legal counsel if you have questions about the laws and regulations concerning your products.

Even where a product is listed as an "Example of Permitted Listings," all products and listings must also comply with applicable laws. In addition, any links provided are for informational purposes only, and Cutseiya does not warrant the accuracy of any information provided in these links.

If you supply a product in violation of the law or any of Cutseiya’s policies, including those listed on the Restricted Products pages, we will take appropriate corrective actions to ensure the safety and compliance of products available for sale on Cutseiya, including but not limited to immediately suspending or terminating selling privileges, destroying inventory in our fulfillment centers without reimbursement, returning inventory, terminating the business relationship, and permanent withholding of payments.

The sale of illegal or unsafe products can also lead to legal action, which may also include civil and criminal penalties or forfeiture of goods.

We are constantly innovating on behalf of our customers and working with regulators, third party experts, vendors, and sellers to improve the ways we detect and prevent illegal and unsafe products from reaching our marketplace.

Cutseiya encourages you to report listings that violate Cutseiya's policies or applicable law by contacting us. We will investigate each report thoroughly and take appropriate action.

Additional related policies

Sellers must ensure their products are accurately categorized, described, and in compliance with Cutseiya’s listing standards for any product sold on Cutseiya, as outlined in its product detail page rules.

If listings are identified to be purposefully inaccurate, miscategorized, or deceptively described to circumvent any of Cutseiya’s Category, product, and listing restrictions, sellers’ accounts may be subjected to corrective actions, including but not limited to the immediate termination of selling privileges.
Certain categories require you to obtain pre-approval from Cutseiya before listing in those categories.

Certain categories require you to provide additional information and/or a supplemental guarantee before listing in those categories.
Certain products are subject to additional regulation in the NKRI.

If you wish to list items for international purchase, you are responsible for conducting proper research to ensure that the items listed comply with all applicable laws and regulations. 
     
Sellers who violate Cutseiya policies or applicable law may be subject to enforcement action, which can vary depending on the type of offense and the seller's account history.

Sellers who have had their selling privileges removed may appeal the decision in most cases. For more information on how to appeal a decision, go to Additional information and resources for sellers about our Restricted Products policy.

Legal Notice
Cutseiya is a brand by PT Cutseiya Indo Nusantara
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